Online reputation management: it’s not only critical for individuals, it’s crucial for brands too.
It’s no surprise nowadays that your company’s reputation is increasingly being defined by how your customers describe their experience with your products and services—especially in online and social media. Comments, reviews, tweets, and other online postings have become more influential than ever in impacting your brand. Positive feedback is obviously welcome—but how can you defend your reputation against negative or even false statements?
This brief but highly valuable eBook provides five practical ways to pre-empt and/or handle these scenarios and turn potentially unpleasant situations into opportunities to enhance perceptions.
To learn more, download our free “Online Reputation Management” eBook.