Ideas that engage, inspire and inform.

Welcome to our resource center for sharing ideas. We made a commitment to constantly challenge ourselves to publish useful, relevant, and entertaining content for our clients, prospects and professional colleagues. We invite you to look around, download any of our eBooks or articles, and watch our films and videos. We welcome your feedback and if you have requests for content on any other topics, please let us know.

An image of the cover of "A Timeline on COVID-19: Changes within Marketing & Business" eBook

A Timeline on COVID-19: Changes Within Marketing & Business

As COVID-19 was introduced into our society we saw changes in every aspect imaginable. Few were able to predict how widespread the changes would be, the severity of the changes, or what would be an advantageous strategic position after these changes occurred. In this eBook, we’ll look back over the last two years and review, […]

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Quantifying User Experience

Regardless of the conversion type, user experience is a driving force behind reaching business goals and objectives. From business-to-business to healthcare, virtually every industry requires a good user experience in order to reach goals and make these conversions. In a world rife with alternative options, a good user experience will entice consumers to choose you […]

Digital Marketing Campaigns eBook cover

Digital Marketing Campaigns

Just about any marketing campaign today has at least some digital component. But simply using digital tactics without careful consideration of how to optimize their advantages will yield disappointing results and even missed opportunities. In our free “Digital Marketing Campaigns” eBook, you’ll get a better understanding of what questions to ask first, which elements to […]

How to Build an Effective Prevention Marketing Campaign

Prevention campaigns are of utmost importance today. Our communities are facing opioid-related deaths and ongoing abuse-related incidents on a daily basis. Because of these incidents, prevention funds for meaningful campaigns are becoming more available. Many in the prevention field feel overwhelmed when attempting to tackle such a campaign because, while funds are available, the amount of […]

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What is Important When Marketing to Millennials?

Millennial marketing is one of the most discussed topics among marketers. The question is asked over and over again today: “What is important when marketing to millennials? Millennials are often seen as an inscrutable generation. They tend to be more tech-savvy than baby boomers and generation X, and often eschew information sources earlier generations rely on. […]

Understanding Content Marketing

More brands and organizations are embracing content marketing today as a standard pillar in their marketing arsenal. But just what is “content marketing?” Is it the same as social media? How long has it been around? What kind of value does it deliver? The answers to these and many other questions can be found in […]

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Brand Attraction

What exactly is brand attraction? It’s more than just having a preference for a brand—it’s more like a love affair. It’s the kind of relationship that turns audiences into fierce advocates and lifelong evangelists for a brand. In other words, it’s the kind of relationship that every organization or company dreams of having with its […]

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Healthcare Marketing

In short, healthcare marketing isn’t a place for rookies. Healthcare is one of the most complex and challenging industries to achieve marketing success today. The rapidly changing dynamics, policies, and infrastructures must be navigated with agility, yet there are a number of hard-and-fast elements that cannot be ignored and must be incorporated into any marketing […]

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Account Manager

What goes into becoming a top-flight account manager? Way more than you think. It requires loads of determination, attention to detail, great communication skills, flexibility, and perhaps even the ability to see into the future—just for starters. The creative folks often get most of the acclaim for a successful marketing campaign, but the foundation of […]

online reputation management eBook cover

Online Reputation Management

Online reputation management: it’s not only critical for individuals, it’s crucial for brands too. It’s no surprise nowadays that your company’s reputation is increasingly being defined by how your customers describe their experience with your products and services—especially in online and social media. Comments, reviews, tweets, and other online postings have become more influential than ever […]

Brand Clarity eBook cover

Brand Clarity

Just about every company or institution today claims to have a brand. But what exactly is a brand? Simply put, a brand is the expression of an organization’s philosophy, culture, abilities, and goals. Branded communications materials can announce or mumble, inform or confuse, delight or depress, stimulate or irritate, and make or break a sale. […]

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Managing Creativity

Regardless of their job titles, your creative team members are the engine of your organization. They generate the ideas and tools that make your organization stand out and help lay the groundwork for advancing your competitive position. As such, it’s important to understand how to get the most out of their capabilities and manage the […]

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Destination Brand Building

Developing a compelling brand for a region, county, city, or location-based attraction involves understanding factors that are different from those of a product or service. Characteristics such as historical landmarks, local customs, nightlife, and even weather can play major roles in defining how a destination is marketed and branded. In “Destination Brand Building,” you’ll gain […]

Is Direct Mail Dead?

It’s interesting to see the ongoing disconnection between analytic, data-driven digital natives who claim that direct mail is dead and the facts that clearly show how direct mail is still producing significant ROI, profits, and response every day. Certainly, direct mail has evolved like every other marketing medium, but it’s hardly dead. Let’s consider what […]

Branding and Marketing for Independent Schools

Independent schools enjoy a number of advantages over most standardized or public institutions. These include smaller classes, more personalized instruction, greater freedom to explore new subjects and experiences, mission-driven culture, etc. Yet when it comes to developing—and creating consensus for—a brand persona, independent schools often face major challenges. Finding common ground among administrators, faculty, parents, […]

Branding for Colleges and Universities

“Melts in your mouth, not in your hand.” In the early 1950’s, M&M’s was one of a dozen candycoated chocolate brands on the market. However, in 1954, M&M’s announced itself as the confection that “melts in your mouth, not in your hand.” While any of its competitors probably could have made the same claim, M&M’s […]

Unique Value Proposition Exercise

What special quality does your brand possess that differentiates you from competitors? Here’s an exercise that can help you get the information you need to identify your brand’s Unique Value Proposition. Click the button on the right to try the exercise.

Branding Essentials

Branding is no longer just a marketing or advertising industry term; it’s part of popular culture. Anything can have a brand nowadays—celebrities, television shows, sports teams and even political leaders. However, effective branding is more than just a recognizable face or logo; it requires discipline and insight. No matter what is being branded, it’s important […]


Branding for Banks

Ask a bank CEO to choose between budgeting $450,000 for brand building and hiring three or four lenders, and he or she will always give the latter the green light. It’s because most bankers typically believe that their success is built exclusively on personal contact—there’s no way the formula for success can be driven by […]

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Social Marketing

How social media is changing the rules of brand engagement. Join the conversation Until recently, marketing was a one-way, top-down monologue. Companies talked and we listened and, sometimes, bought. The web, with its emphasis on connections, participation, and transparency, has changed all that. Now, consumers talk back—to advertisers and, more importantly, to each other. Rather […]